National Transport Awards

Go-Ahead’s operating company Brighton & Hove Buses wins the Best Practice in Diversity, Inclusivity, and Accessibility award for pioneering accessibility initiatives.

Brighton & Hove Buses, part of the Go-Ahead Group, was recognised as a national leader in accessibility at the 2024 National Transport Awards, winning the award for Best Practice in Diversity, Inclusivity, and Accessibility. The awards, held in Westminster, celebrate the organisations driving progress and economic growth across the UK transport sector.

Brighton & Hove Buses have an innovative accessibility programme including a dedicated community team that works collaboratively with local organisations to co-create inclusive policies. Recent achievements include the release of a driver training video co-created with the Thomas Pocklington Trust, the introduction of 44 buses with dementia-friendly flooring, and the transformation of its Travel Centre into a welcoming community hub.

Brighton & Hove Buses holds several high-profile accreditations, including Level 3 inclusive transport leader status from the Department for Transport – the highest recognition in this field – and is a Level 2 disability confident employer recognised by the Department for Work and Pensions. Additionally, it was the first business accredited as age and dementia-friendly by Brighton & Hove City Council.

“”
I’m incredibly proud of the work we do to make our buses as accessible as possible. Our community and accessibility team collaborate very closely with people in the community who have lived experiences. This helps us to continually improve with the aim of making our buses accessible to everyone.

Ed Wills

Managing Director of Brighton & Hove Buses