Recent Achievements

Find out more information about our business and how we operate.

CommunityPeopleRailSafety

Making rail safe at GTR

286million

Campaign reach

7%

year-on-year reduction in customer accidents

a group of people walking in a train station

Optimising service performance with CitySwift

a group of men in suits

Project Aurora: Demonstrating in-house rail engineering expertise

270

trains

5

years

£100million

investment

a train in a station

Route 358 – Pioneering pantograph technology in London

20

tram electric buses

2

pantograph chargers

15mile

route

6minute

rapid charging

a machine next to a red truck

Reducing loneliness and social isolation: Chatty Bus

a woman holding a handrail on a bus

EnvironmentCommunityRail

Growing social value through rail: ‘Your Station, Your Community’

3

years

£1.2million

invested

889

applications

£15million

in bids

a group of people posing for a photo

CommunitySafety

Embedding the voice of the customer into our operations

2

surveys per year

28,000

customer interviews annually

83%

overall satisfaction in 2024

a man smiling at a woman

Women in rail 

a woman standing in front of a train

Go-Ahead Women 

£8million

Investment

50%

equality by 2025

a woman looking out a window

1 2