Contact
Find the right contact
Due to our devolved management structure, our operating companies are best placed to manage customer enquiries. Please contact the appropriate operating company directly by using the drop down list on the right.
Registered office
The Go-Ahead Group Limited
3rd Floor
41-51 Grey Street
Newcastle upon Tyne
NE1 6EE
Tel: +44 (0) 191 232 3123
Head office
The Go-Ahead Group Limited
4 Matthew Parker Street
Westminster
London
SW1H 9NP
Tel: +44 (0) 20 7799 8999
Registered office
Brighton & Hove Buses
43 Conway Street
Hove
East Sussex
BN3 3LT
General enquiries
info@buses.co.uk
Tel: 01273 886200
Head Office
East Yorkshire
252 Anlaby Road
Hull
HU3 2RS
Tel: +44 (0) 1482 327142
Bus Information
Ring BusLine for all East Yorkshire bus information, including times, fares, routes, tickets, bus stops and disruption/diversion advice.
Tel:+44 (0) 1482 59 29 29
Lost Property
If you have left something on a bus please ring:
+44(0)1482 325679 (East Yorkshire)
+44(01)723 507081 (Scarborough)
Our staff will put you in touch with the appropriate local depot so we can try to find your property.
Our lost property lines are open 9am-4.30pm Monday-Saturday.
Coach & Bus Hire
For information and quotes on hiring coaches and buses.
Tel: +44(0)1482 222444
(open 8am-4pm Mon-Fri).
You can send us a Coach hire enquiry form.
Flexbuss
Prästgårdsgränd 4, 382 33 Nybro, Sweden
Contact Flexbuss through their website:
Registered Address
Go Ahead Transport Services (Dublin) Ltd.,
12 Ballymount Road Lower,
Walkinstown,
Dublin 12
D12 X201
Customer queries
Tel: + 353 1850 80 40 71
customercomment@goaheadireland.ie
We are pleased to offer support between the following hours:
Mon – Fri: 07:00 – 19:00
Sat – Sun & Public Holidays*:08:00 – 18:00
*Please note we will be closed Christmas Day, 25th December
Registered office
18 Merton High Street
London
SW19 1DN
General information
communications@goaheadlondon.com
Tel: (020) 8545 6100
For lost property enquiries visit goaheadlondon.com/contact/lost-property
Or write to us at No. 18 Merton High Street, London SW19 1DN
Commercial Operations
Hiring buses day trips and excursions special services
commercial.operations@goaheadlondon.com
Tel: (020) 8545 6110
Fax: (020) 8545 6111
Or write to us at No. 18 Merton High Street, London SW19 1DN
Comments and feedback
Post: London Buses Customer Services,
4th Floor, Zone B5, 14 Pier Walk, London, SE10 0ES
Tel: 0343 222 1234 (Monday to Friday, 08:00-20:00)
www.tfl.gov.uk/contact
Go-Ahead Nordic
Hamngatan 4
211 22 Malmö
Sweden
Tel:+46 760 006 501
magnus.hedin@go-aheadnordic.se
Press Contact
Ulrika Mebius
Communication Manager Go-Ahead Nordic
Tel: +46 760 006 503
Go-Ahead Singapore
Loyang Bus Depot
2 Loyang Way Singapore 508776
Tel: +65 6812 6469
Customer Service
We look forward to hearing from you with feedback and suggestions to continuously improve our services or any general enquiries you may have about Go-Ahead Singapore.
Please contact our customer service personnel at:
Tel: +65 6812 6458
(from 7.30AM to 8PM daily).
Career Opportunities
For available job positions within Go-Ahead Singapore, please contact our HR Department at:
Media Queries
For media queries, please contact our Marketing and Communications team at:
Konectbus Ltd
Norwich Bus Station
Surrey Street
Norwich
NR1 3NX
Tel: +44 (0) 3300 539358
*phone lines are open Monday - Friday, 07:00 - 18:00 and Saturday, 07:30 - 18:00
H. C. Chambers & Son Ltd
Unit 6-7 Stephenson Road
Clacton on Sea
Essex
CO15 4XA
Tel: +44 (0) 3301 020801
*phone lines are open Monday - Friday, 09:00 - 16:00
Hedingham Buses
Unit 6-7 Stephenson Road
Clacton on Sea
Essex
CO15 4XA
Tel: +44 (0) 3301 020801
*phone lines are open Monday - Friday, 09:00 - 16:00
Go North East
117 Queen St
Gateshead
NE8 2UA
Phone
+44 (0) 191 420 5050
We’re open from 7am until 7pm Monday to Friday and 9am until 5pm at weekends and bank holidays.
Freepost
You can write to us using our freepost address at:
Go North East Customer Services Team, Freepost NT2674
Gateshead, NE8 1BR
and we’ll respond within five working days.
Customer Feedback Form
Customer Service Team
Please feel free to contact us at any time should you have any questions regarding any of our services.
Lost Property
If you think you have left an item behind on one of our services, please complete the Lost Property form here.
Go South Coast Ltd
2-8 Parkstone Road Poole
Dorset BH15 2PR
United Kingdom
Tel:+44 (0) 1202 338420
Press Enquiries
Accounts payable
General accounting inquires including accounts receivable
Plymouth Citybus Limited
1 Milehouse Road
Milehouse
Plymouth
Devon
PL3 4AA
Customer Experience
Tel:+44 (0) 1752 662271
(08:00 - 18:00 Monday to Saturday, 10.00 - 16.00 Sunday & Bank Holidays)
customer.experience@plymouthbus.co.uk
For general enquires, ticket sales, tours & excursions and lost property please visit our Travel Centre located at 32 Royal Parade, Plymouth (between Foot Solutions and Greggs). Opening times are the same as above.
Customer Services
Please feel free to contact us at any time should you have any questions regarding any of our services.
Lost Property
If you think you have left an item behind on one of our services, please complete the Lost Property form here.
Govia Thameslink Railway Ltd
3rd Floor
41-51 Grey Street
Newcastle upon Tyne
NE1 6EE
Tel:+44 (0)345 026 4700
(07:00 to 22:00 every day, except Christmas Day)
Write to us at:
Govia Thameslink Railway
PO Box 10240
Ashby-De-La-Zouch
LE65 9EB
Registered office
Metrobus Ltd
41-51 Grey Street
3rd Floor
Newcastle upon Tyne
NE1 6EE
Tel: +44 (0) 1293 449191
Oxford Bus Company
Cowley House
Watlington Road
Cowley
Oxford
OX4 6GA
Tel:+44 (0) 1865 785400
Media Enquiries
For media enquiries please contact Greig Box Turnbull on tel:
+44 (0) 3301 331 074
or email:
gbt@fortitudecommunications.com
Lost property
If you think you've left something on one of our vehicles then call us on
+44 (0) 1865 785400.
If we have your item then collection can be arranged from our Head Office in Cowley. Please note that we charge a £1 administration fee for the return of lost goods.
How to find us
