Awards and achievements

Society

2024

Go-Ahead's rail operator GTR won the Environmental Excellence category at the National Rail Awards
Corporate Champions award for The Go-Ahead Group from the Campaign for Better Transport, the UK charity advocating for sustainable transport
Go-Ahead win Transport Project of the Year at the UK Green Business Awards

2023

Go-Ahead Group is voted Britain’s top transport company, and comes joint first across UK industry for most effective corporate governance, in the annual Britain’s Most Admired Companies study.
Go-Ahead is listed as the UK's top transport company in the Financial Times Europe's Climate Leaders 2023
Go-Ahead Singapore recieve Certificate of Commendation (COVID 19) at the National Awards for exceptional efforts which had a significant impact in the fight against COVID-19

2022

Go-Ahead Group places first overall in Britain's Most Admired Companies report for transport
Macro Employer of Year 2022, National Apprenticeship Awards (regional winner)
Recruitment Excellence of the Year 2022, National Apprenticeship Awards (regional highly commended winner)
John Connell Awards - Noise Abatement Society awards 2022 – winner of the Silent Approach Award – Go North East
Brighton & Hove Buses and MetroBus awarded Large Bus Operator of the Year at the Route One Awards
Go-Ahead Singapore, Best Collaborative Partner at the Land Transport Excellence Awards

2021

Go-Ahead Group receive an 'A-' rating from the Carbon Disclosure Project
Go-Ahead Group places highly commended for Company of the Year at the BusinessGreen Leaders Awards
Go-Ahead comes first in two categories in Britain's Most Admired Companies report for transport

2020

Go-Ahead wins 'Sustainable Journeys' award at the UK Fleet Champions Awards
Plymouth Citybus win the Queen's Award for Enterprise in the 'Promoting Opportunity' category
East Yorkshire's Scarborough Beachcomber buses receive TripAdvisor's Travellers' Choice award

2019

Go-Ahead London winner of the ‘Fire’ category at the Energy Globe Awards
Plymouth CityBus awarded Bus Operator of the Year at the National Transport Awards
Oxford Bus Company (PickMeUp) awarded Most Innovative Customer serving Operator at the Global Transport Ticketing Awards
Winner of Top Company – Northumberland and Tyneside at the Top 200 North East Company awards
Go-Ahead recertified with the FTSE4Good accreditation for eighth consecutive year

2018

Go-Ahead London won Bus Operator of the Year at the London Transport Awards
Go-Ahead Group in partnership with iBlocks was awarded the Smart Cities UK Transport Award
Go-Ahead awarded Top PLC at North East Top 200
Go-Ahead recertified with the FTSE4Good accreditation

2017

Triple recertification of Carbon Trust Standard for carbon, water and waste reduction
Go-Ahead bus company Go South Coast won UK Bus Operator of the Year at the UK Bus Awards 
95% score in Business in the Community Corporate Responsibility Index 
Go-Ahead highly commended for building public trust at PwC's annual Building Public Trust Awards
Go-Ahead recertified with the FTSE4Good accreditation

2016

95% score in Business in the Community Corporate Responsibility Index
Carbon Disclosure Project score B – recognition for continuous improvement in tackling climate change
Helping Hand disability initiative – winner of the UK Bus Awards 2016 for the Bus and Community category
Go-Ahead recertified with the FTSE4Good accreditation

2015

96% score in the Business in the Community Corporate Responsibility Index – highest in the transport sector
Go-Ahead recertified with the FTSE4Good accreditation

2014

Carbon Trust triple accreditation – first transport company 
Carbon Disclosure Project score 84B
Go-Ahead recertified with the FTSE4Good accreditation
Environmental Impact Award (Corporate Social Responsibility Awards)

2013

Sustainable Future Award (British Quality Foundation UK Excellence Awards)
Platinum ranking in Business in the Community Corporate Responsibility Index
Carbon Disclosure Project score 77B
The Bus and the Community Award (UK Bus Awards)
Gold ranking in BITC Corporate Responsibility Index
Go-Ahead recertified with the FTSE4Good accreditation

Customers

2024

Brighton and Hove Buses won the Best Practice in Diversity, Inclusivity and Accessibility category at the National Transport Awards
Go South Coast's 'Needles Breezer' won the UK Open Top Bus Cup competition 2024 - run by Great Scenic Journeys

2022

Oxford Bus Company awarded Outstanding Customer Experience Award at the Route One Awards
Putney Garage, London Bus Garage of the Year at the UK Bus Awards 2022
Go-Ahead Singapore, Best Community Inclusive Project (Merit) for Helping Hand at the Land Transport Excellence Awards
Go-Ahead Singapore, Best Land Transport Operations & Maintenance Initiatives for BC Click at the Land Transport Excellence Awards
Gold awarded to Go North East for its Marketing and Communications efforts at the UK Bus Awards 2022

2019

Highest average customer satisfaction in the transport sector – 92% (Transport Focus National Bus Passenger Survey) surpassing last year’s highest score of 91%

2018

Highest average customer satisfaction in the transport sector – 91% (Transport Focus National Bus Passenger Survey)

2017

Highest average customer satisfaction in the transport sector – 90% (Transport Focus National Bus Passenger Survey)

2016

Joint highest overall customer satisfaction in the transport sector – 89% (Transport Focus National Bus Passenger Survey)

2015

Highest average customer satisfaction score of all large transport operators – 90% average customer satisfaction with Go-Ahead regional bus services (Transport Focus National Bus Passenger Survey)

2014

92% average customer satisfaction for regional bus services (Transport Focus independent survey)

Our people

2024

Eric Dale, Go-Ahead London wins Bus Centre of Excellence Lifetime Achievement Award 2024
Go-Ahead ranked 7th on the list of the UK’s Top 100 Apprenticeship Employers, by the Department for Education, securing our position as leading Apprenticeships employer in the Transport industry for the third year running
Hannah Man wins Customer (Above and Beyond) award at the 2024 everywoman in Transport and Logistics Awards
Go-Ahead London win Best Apprenticeship Programme in Transport at the Apprenticeship Guide Awards 2024

2023

Koli Begum, Apprentice of the Year award at the 2023 everywoman in Transport and Logistics Awards.
Go-Ahead ranked 5th on the list of the UK’s Top 100 Apprenticeship Employers, by the Department for Education.

2022

GTR's Siggy Cragwell wins a Lifetime Achievement Award at the Heart of Gold awards
GTR's Maro Sakpere wins the Apprentice of the Year Award for the Logistics and Transport category at the Multicultural Apprentice Awards
Koli Begum, Top London Bus Driver at the UK Bus Awards 2022
Go-Ahead ranked top apprenticeship employer in the UK transport industry, by the Department for Education (ranked at number 23 in the list.)

2021

Go-Ahead Head Office re-awarded 'gold' Investors in People accreditation
Go-Ahead London and GTR pass their Ofsted New Provider Monitoring Visit
Go-Ahead receives Best Content for the Internal Audience (silver award) at the Corporate Content Awards
Southern wins Passenger Operator of the Year at the National Rail Awards
Go-Ahead London, Amazon everywoman in Transport & Logistics Awards, The Industry Champion Award to Caroline Welch, Apprenticeship Manager

2020

Plymouth Citybus awarded Investors in People Platinum status accreditation
Southeastern wins 'Top Employer' at Women in Rail awards
GTR's Siggy Cragwell wins Lifetime Achievement Award

2019

David Brown wins Best CEO for Sustainable Transport at the European CEO awards

2018

First provider of bus and rail services to be nationally recognised for the quality of our transport sector apprenticeships by the Education and Skills Funding Agency
Investors in People Gold status reaccreditation

2017

Investors in People Gold status reaccreditation

2016

Investors in People Gold status accreditation

2015

CEO David Brown runner-up for Leader of the Year (Investors in People Awards)

2014

Investors in People Silver status accreditation

2013

Investors in People accreditation

Finance

2021

Highly Commended, Best Content for the Investor Audience (Corporate Content Awards)

2020

Best Governance Disclosures Award (Round Recognition Awards)
Best Investor Communication Award (Plc Awards)

2019

Fair Tax Mark awarded for a fifth consecutive year
Best Use of Digital Media in the FTSE 250 (IR Society Awards)

2018

Best Financial Reporting for 2017 report (IR Magazine Awards) 
Fair Tax Mark reawarded

2017

Highly commended for best use of digital communications and the most effective integration of sustainability into corporate communication (IR Society Awards) 
Fair Tax Mark reawarded

2016

Silver for Best Printed Annual Report (FTSE 250) for 2015 report (Corporate & Financial Awards)
Most effective integration of sustainability reporting into communications for a FTSE 250 (Investor Relations Society Best Practice Awards)
Fair Tax Mark reawarded

2015

Commendation for investor and analyst communications (Corporate & Financial Awards)
Fair Tax Mark reawarded

2014

Most effective communications of overall investment proposition (Investor Relations Society Best Practice Awards)
Best Use of Digital Communication (Investor Relations Society Best Practice Awards)
Fair Tax Mark awarded – first in the FTSE 350

2013

Excellence in Reporting in the FTSE 250 for 2012 report (PwC Building Public Trust Awards)
Best Communication of Sustainability in the annual report (Investor Relations Society Best Practice Awards)

2024

Go-Ahead's rail operator GTR won the Environmental Excellence category at the National Rail Awards
Corporate Champions award for The Go-Ahead Group from the Campaign for Better Transport, the UK charity advocating for sustainable transport
Go-Ahead win Transport Project of the Year at the UK Green Business Awards

2023

Go-Ahead Group is voted Britain’s top transport company, and comes joint first across UK industry for most effective corporate governance, in the annual Britain’s Most Admired Companies study.
Go-Ahead is listed as the UK's top transport company in the Financial Times Europe's Climate Leaders 2023
Go-Ahead Singapore recieve Certificate of Commendation (COVID 19) at the National Awards for exceptional efforts which had a significant impact in the fight against COVID-19

2022

Go-Ahead Group places first overall in Britain's Most Admired Companies report for transport
Macro Employer of Year 2022, National Apprenticeship Awards (regional winner)
Recruitment Excellence of the Year 2022, National Apprenticeship Awards (regional highly commended winner)
John Connell Awards - Noise Abatement Society awards 2022 – winner of the Silent Approach Award – Go North East
Brighton & Hove Buses and MetroBus awarded Large Bus Operator of the Year at the Route One Awards
Go-Ahead Singapore, Best Collaborative Partner at the Land Transport Excellence Awards

2021

Go-Ahead Group receive an 'A-' rating from the Carbon Disclosure Project
Go-Ahead Group places highly commended for Company of the Year at the BusinessGreen Leaders Awards
Go-Ahead comes first in two categories in Britain's Most Admired Companies report for transport

2020

Go-Ahead wins 'Sustainable Journeys' award at the UK Fleet Champions Awards
Plymouth Citybus win the Queen's Award for Enterprise in the 'Promoting Opportunity' category
East Yorkshire's Scarborough Beachcomber buses receive TripAdvisor's Travellers' Choice award

2019

Go-Ahead London winner of the ‘Fire’ category at the Energy Globe Awards
Plymouth CityBus awarded Bus Operator of the Year at the National Transport Awards
Oxford Bus Company (PickMeUp) awarded Most Innovative Customer serving Operator at the Global Transport Ticketing Awards
Winner of Top Company – Northumberland and Tyneside at the Top 200 North East Company awards
Go-Ahead recertified with the FTSE4Good accreditation for eighth consecutive year

2018

Go-Ahead London won Bus Operator of the Year at the London Transport Awards
Go-Ahead Group in partnership with iBlocks was awarded the Smart Cities UK Transport Award
Go-Ahead awarded Top PLC at North East Top 200
Go-Ahead recertified with the FTSE4Good accreditation

2017

Triple recertification of Carbon Trust Standard for carbon, water and waste reduction
Go-Ahead bus company Go South Coast won UK Bus Operator of the Year at the UK Bus Awards 
95% score in Business in the Community Corporate Responsibility Index 
Go-Ahead highly commended for building public trust at PwC's annual Building Public Trust Awards
Go-Ahead recertified with the FTSE4Good accreditation

2016

95% score in Business in the Community Corporate Responsibility Index
Carbon Disclosure Project score B – recognition for continuous improvement in tackling climate change
Helping Hand disability initiative – winner of the UK Bus Awards 2016 for the Bus and Community category
Go-Ahead recertified with the FTSE4Good accreditation

2015

96% score in the Business in the Community Corporate Responsibility Index – highest in the transport sector
Go-Ahead recertified with the FTSE4Good accreditation

2014

Carbon Trust triple accreditation – first transport company 
Carbon Disclosure Project score 84B
Go-Ahead recertified with the FTSE4Good accreditation
Environmental Impact Award (Corporate Social Responsibility Awards)

2013

Sustainable Future Award (British Quality Foundation UK Excellence Awards)
Platinum ranking in Business in the Community Corporate Responsibility Index
Carbon Disclosure Project score 77B
The Bus and the Community Award (UK Bus Awards)
Gold ranking in BITC Corporate Responsibility Index
Go-Ahead recertified with the FTSE4Good accreditation

2024

Brighton and Hove Buses won the Best Practice in Diversity, Inclusivity and Accessibility category at the National Transport Awards
Go South Coast's 'Needles Breezer' won the UK Open Top Bus Cup competition 2024 - run by Great Scenic Journeys

2022

Oxford Bus Company awarded Outstanding Customer Experience Award at the Route One Awards
Putney Garage, London Bus Garage of the Year at the UK Bus Awards 2022
Go-Ahead Singapore, Best Community Inclusive Project (Merit) for Helping Hand at the Land Transport Excellence Awards
Go-Ahead Singapore, Best Land Transport Operations & Maintenance Initiatives for BC Click at the Land Transport Excellence Awards
Gold awarded to Go North East for its Marketing and Communications efforts at the UK Bus Awards 2022

2019

Highest average customer satisfaction in the transport sector – 92% (Transport Focus National Bus Passenger Survey) surpassing last year’s highest score of 91%

2018

Highest average customer satisfaction in the transport sector – 91% (Transport Focus National Bus Passenger Survey)

2017

Highest average customer satisfaction in the transport sector – 90% (Transport Focus National Bus Passenger Survey)

2016

Joint highest overall customer satisfaction in the transport sector – 89% (Transport Focus National Bus Passenger Survey)

2015

Highest average customer satisfaction score of all large transport operators – 90% average customer satisfaction with Go-Ahead regional bus services (Transport Focus National Bus Passenger Survey)

2014

92% average customer satisfaction for regional bus services (Transport Focus independent survey)

2024

Eric Dale, Go-Ahead London wins Bus Centre of Excellence Lifetime Achievement Award 2024
Go-Ahead ranked 7th on the list of the UK’s Top 100 Apprenticeship Employers, by the Department for Education, securing our position as leading Apprenticeships employer in the Transport industry for the third year running
Hannah Man wins Customer (Above and Beyond) award at the 2024 everywoman in Transport and Logistics Awards
Go-Ahead London win Best Apprenticeship Programme in Transport at the Apprenticeship Guide Awards 2024

2023

Koli Begum, Apprentice of the Year award at the 2023 everywoman in Transport and Logistics Awards.
Go-Ahead ranked 5th on the list of the UK’s Top 100 Apprenticeship Employers, by the Department for Education.

2022

GTR's Siggy Cragwell wins a Lifetime Achievement Award at the Heart of Gold awards
GTR's Maro Sakpere wins the Apprentice of the Year Award for the Logistics and Transport category at the Multicultural Apprentice Awards
Koli Begum, Top London Bus Driver at the UK Bus Awards 2022
Go-Ahead ranked top apprenticeship employer in the UK transport industry, by the Department for Education (ranked at number 23 in the list.)

2021

Go-Ahead Head Office re-awarded 'gold' Investors in People accreditation
Go-Ahead London and GTR pass their Ofsted New Provider Monitoring Visit
Go-Ahead receives Best Content for the Internal Audience (silver award) at the Corporate Content Awards
Southern wins Passenger Operator of the Year at the National Rail Awards
Go-Ahead London, Amazon everywoman in Transport & Logistics Awards, The Industry Champion Award to Caroline Welch, Apprenticeship Manager

2020

Plymouth Citybus awarded Investors in People Platinum status accreditation
Southeastern wins 'Top Employer' at Women in Rail awards
GTR's Siggy Cragwell wins Lifetime Achievement Award

2019

David Brown wins Best CEO for Sustainable Transport at the European CEO awards

2018

First provider of bus and rail services to be nationally recognised for the quality of our transport sector apprenticeships by the Education and Skills Funding Agency
Investors in People Gold status reaccreditation

2017

Investors in People Gold status reaccreditation

2016

Investors in People Gold status accreditation

2015

CEO David Brown runner-up for Leader of the Year (Investors in People Awards)

2014

Investors in People Silver status accreditation

2013

Investors in People accreditation

2021

Highly Commended, Best Content for the Investor Audience (Corporate Content Awards)

2020

Best Governance Disclosures Award (Round Recognition Awards)
Best Investor Communication Award (Plc Awards)

2019

Fair Tax Mark awarded for a fifth consecutive year
Best Use of Digital Media in the FTSE 250 (IR Society Awards)

2018

Best Financial Reporting for 2017 report (IR Magazine Awards) 
Fair Tax Mark reawarded

2017

Highly commended for best use of digital communications and the most effective integration of sustainability into corporate communication (IR Society Awards) 
Fair Tax Mark reawarded

2016

Silver for Best Printed Annual Report (FTSE 250) for 2015 report (Corporate & Financial Awards)
Most effective integration of sustainability reporting into communications for a FTSE 250 (Investor Relations Society Best Practice Awards)
Fair Tax Mark reawarded

2015

Commendation for investor and analyst communications (Corporate & Financial Awards)
Fair Tax Mark reawarded

2014

Most effective communications of overall investment proposition (Investor Relations Society Best Practice Awards)
Best Use of Digital Communication (Investor Relations Society Best Practice Awards)
Fair Tax Mark awarded – first in the FTSE 350

2013

Excellence in Reporting in the FTSE 250 for 2012 report (PwC Building Public Trust Awards)
Best Communication of Sustainability in the annual report (Investor Relations Society Best Practice Awards)